Returns & Exchanges
60-Day Sleep Restoration Guarantee
Try MedComfort risk-free for 60 nights. If your legs don't feel calmer and you're not sleeping better, we'll refund every penny.
No Questions Asked
We'll refund every penny. No return shipping required.
You keep the sleeves. No hoops to jump through.
How Returns Work
Contact Us
Email us at support@medcomfort.co or call within 60 days of receiving your order.
We Process Refund
That's it. You don't need to ship anything back. We'll process your full refund within 3-5 business days.
Money Back
Refund appears in your account within 5-10 business days depending on your bank.
What Our Guarantee Covers
â Covered
- Full product price refunded
- All quantities (1 pair or 4 pairs)
- Worn, washed, used sleeves
- Any reason - no questions asked
- Original shipping costs
âšī¸ Exclusions
- Must be within 60 days of delivery
- Products must be in usable condition
- Proof of purchase required
- After 60 days, all sales are final
Frequently Asked Questions
Do I have to ship the product back?
No. You keep the sleeves. We don't require physical returns. We trust that if you're asking for a refund, you tried them and they didn't work for you.
How long does the refund take?
3-5 business days for us to process after you contact us. 5-10 business days for your bank/card to show the refund. Total timeline: Usually 1-2 weeks from request to money in your account.
Do I get a full refund or just store credit?
Full refund to your original payment method. No store credit unless you specifically request it. If you paid with a credit card, we refund to that card. If you used PayPal, we refund to PayPal.
What if I'm past 60 days?
After 60 days, we can't offer refunds. However, if you're experiencing a quality issue (defect, manufacturing problem), we'll still help. Contact us at support@medcomfort.co and we'll figure something out.
Can I exchange for a different size?
Yes! If sizing is the issue, we're happy to send a different size. Email support@medcomfort.co with your order number and the size you need. We'll ship the new size free of charge. Your 60-day guarantee starts over with the new size.
Need Help With A Return?
Our customer support team is here to help you